The DGCA now requires airlines to notify passengers of their rights via SMS, WhatsApp, and ticket displays. From compensation for flight delays to baggage claims, here are 10 essential rights every traveller should know.
The Directorate General of Civil Aviation (DGCA) has issued fresh guidelines to enhance passenger comfort during flight delays. Airlines are now required to provide refreshments, meals, and proactive communication, especially during weather-related disruptions in fog-prone regions like Delhi.
DGCA in India has implemented a new rule requiring airlines to seat children up to 12 years old with at least one accompanying parent or guardian on the same reservation. This regulation addresses concerns about child separation during flights and prioritizes passenger comfort for families.
In January 2024, Indian airlines grappled with a surge in delayed flights, passenger disruptions, and a slew of complaints, as revealed by DGCA data. Despite growth in domestic passenger traffic, challenges loomed large, highlighting the need for improved reliability and customer service.
In 2023, India's domestic air passenger traffic soared by 8.34%, reaching a remarkable 15.20 crore. IndiGo emerged as a frontrunner with a 60.5% market share, while Vistara and Air India also made significant contributions.
Uncover the proactive steps taken by DGCA to address flight delays amidst Delhi's persistent fog. From real-time updates and staff training to preventive measures, these SOPs prioritize passenger safety and aim to mitigate inconvenience during adverse weather conditions.
Discover the aviation headlines making waves in India as Akasa Air takes center stage with exceptional punctuality, surpassing IndiGo in November. Delve into market share dynamics, passenger load factors, and the challenges facing the industry in this comprehensive overview.
India's domestic air traffic experienced a remarkable surge in October 2023, surpassing pre-COVID levels for the eighth consecutive month. Read the full story to delve into the details of this impressive growth, including market share dynamics, passenger load factors, and airline performance metrics.
India's Winter Schedule 2023-24 promises a significant expansion in international connectivity, featuring an increase in the number of foreign airlines, added seat availability, and direct flights to 50 countries.
Indian airlines will operate 8% more flights during the winter schedule, according to the Directorate General of Civil Aviation (DGCA). Indigo will be operating the maximum number of domestic flights on a weekly basis.
