Will Not Take Responsibility For Onward Connections, Says Air India Express


Air India Express, a wholly-owned subsidiary of the Indian flag carrier airline Air India which is currently flying to many international destinations under Vande Bharat Mission has said it won’t accept passengers to Kuala Lumpur of their final destination is not Kuala Lumpur.

“Air India Express will not take responsibility for any onward connections on other Carriers/ Airlines. IX is a point-to-point carrier and does not have an Interline/Codeshare agreement with any other Airlines. Hence, passengers who have booked on our flights shall ensure that they are holding visas and other travel-related documents requisitioned by the destination country,” Air India Express said in a Twitter post.

Passengers to Kuala Lumpur, Attention | Passengers travelling on IX flights to KUL must ensure that their final destination is KUL itself. Passengers intending to travel onward via KUL should not book with us due to Covid-related travel restrictions.

— Air India Express (@FlyWithIX) October 19, 2020

In another tweet, the airline said it will not accept passengers whose final destination is not Kuala Lumpur, due to Covid-19 related restrictions.

Many passengers are halting at Kuala Lumpur before catching their flights to Australia.

India does not yet have a air bubble with Malaysia.

The interline flight is an agreement between airlines to coordinate passengers with an itinerary that uses multiple airlines, but there will be single check-in. Codeshare agreements are where one airline operates flights on behalf of another. In the aftermath of Covid-19, all countries have tightened rules to allow foreign travelers.


(Source: Hindustan Times)

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Manish Khandelwal
Manish Khandelwal

Manish Khandelwal, a travel-tech enthusiast with over a decade of experience in the travel industry. Founder and Editor-in-Chief of Travelobiz.com, he's passionate about writing.

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