Emirates has increases its capability to process refunds, reaffirming its commitment to customers and travel trade partners impacted by travel disruptions caused by the COVID-19 pandemic. With nearly half a million refund requests pending to manage, the airline has taken…
IATA Agents Association of India ( IAAI ) National Committee and it’s an innovative initiative – IAAI Air Passenger Rights Forum jointly urged MoCA to direct Airlines, to give the full refund and, or provide the ease of rescheduling validity…
Airlines seem to have ignored an advisory issued by the ministry of civil aviation urging them to issue refunds for tickets on flights cancelled during the shutdown. Its been three days since the advisory was issued following several complaints from…
A day after the Centre stated that air passengers can ask for full refunds for tickets booked during the first phase of lockdown for travel up to May 3, Vistara said it is “reviewing” the order and will comply once…
The Indian Railway Catering and Tourism Corporation (IRCTC) on Tuesday issued a new update regarding the online booking and refund policy of e-tickets. This new update will be applicable to the tickets which are going to cancelled due to lockdown.…
Airlines aren’t giving full refund on cancelled tickets, despite the aviation ministry and the regulator asking them to consider waiver of the fee for cancellation and modification of tickets in view of the Covid-19 outbreak. Airlines are only providing waiver…
