DigiYatra Downtime: Temporary Service Disruptions for Travellers

Travellers planning to use DigiYatra at the airport in the coming days should be aware of potential service interruptions. In a recent announcement, DigiYatra, the biometric boarding system, revealed that they will be undergoing backend system upgrades from March 26th to March 31st, 2024.

This upgrade aims to enhance the robustness of the DigiYatra Central Ecosystem and the DigiYatra Apps, ensuring a smoother and more efficient experience for travellers.

What to Expect

During this period, users might experience intermittent outages in DigiYatra services. This means you may not be able to utilize facial recognition for check-in or security clearance.

What to Do

During the upgrade period, DigiYatra users may experience disruptions in the usual services provided by the platform. In light of this, DigiYatra urges travellers, or “Digi Yatris” as they affectionately refer to them, to be prepared to utilize normal manual processes at the airport.

This includes traditional check-in and boarding procedures, ensuring minimal inconvenience during the upgrade phase.

Why the Upgrade?

DigiYatra emphasizes that these upgrades are intended to enhance the robustness of the DigiYatra Central Ecosystem and the DigiYatra Apps. This translates to a more reliable and efficient system in the long run.

Where Can You Use DigiYatra?

The innovative DigiYatra initiative, currently revolutionizing travel at 14 major Indian airports including;

• Delhi (IGI Airport, Terminals 2 & 3)
• Hyderabad (Rajiv Gandhi International Airport)
• Vijayawada (NTR Amaravati International Airport)
• Kolkata (Netaji Subhash Chandra Bose International Airport)
• Varanasi (Lal Bahadur Shastri International Airport)
• Bengaluru (Kempegowda International Airport)
• Ahmedabad (Sardar Vallabhbhai Patel International Airport)
• Lucknow (Chaudhary Charan Singh International Airport)
• Guwahati (Lokpriya Gopinath Bordoloi International Airport)
• Jaipur (Jaipur International Airport)
• Pune (Pune Airport)
• Kochi (Cochin International Airport)
• Mumbai (Chhatrapati Shivaji Maharaj International Airport, Terminal 1)

Also Read: Step-by-Step Guide to DigiYatra’s Paperless Boarding Experience

Travel Tip

While the service disruptions are expected to be temporary, it’s always a good practice to double-check your travel documents and be prepared for alternative check-in methods to ensure a smooth travel experience.