National carrier Air India on Tuesday issued a new passenger advisory and announced that the airline is going to extend waivers of Cancellation & Rescheduling Fee.
The airline is now offering free cancellation and rescheduling for all Domestic and International flight tickets till 30th April 2020.
In the new passenger advisory, Air India has decided to extend the following waivers.

- Applicable For travel between 23rd March 2020 to 30th April 2020 All 098 tickets Domestic & International both Inbound/outbound.
Coronavirus: All Airlines Advisory On Cancellation and Amendment
Re-booking/Cancellation of Itinerary
- If you are holding a ticket for a flight operating between 23rd March 2020 to 30th April 2020 and you do not wish to travel; you need not visit or call Air India, or your travel agent.
- You don’t even have to report to the airport, for rescheduling your flight till normalcy of operations is restored. ii. Air India will waive No-Show charges i.e. your ticket will be protected at full value.
- As and when you finalize the date of your travel (up to 30th September 2020), you can reschedule your travel without paying any date change or sector change fee for your travel.
- Free of Charge Change- in Date/Flight/Routing is allowed.
Residual Validity of tickets/fare at the time of change | Booking can be made till |
Less than 6 months of validity | 30th September 2020 |
More than 6 months of validity | 31st March 2021 |
* Any fare difference will be collected.
- In all cases, please retain a copy of the ticket and PNR till you complete your itinerary.
- The above waiver applies for Individual as well as group travel.
- No rerouting is allowed on other carriers.
- Air India reserves the right to change/withdraw the waiver at any time.
- The waiver may be amended/extend depending on the reassessment of the situation from time to time.
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Govt Suspends All Domestic Flights From Today Midnight
All Domestic Flights Cancelled Till 14 April 2020
I have booked a ticket to London Heathrow on 30.04.20 for my wife sarala Bangalore lakshmananamurthyto travel. On the said date.
As the situation is not permitting me to travel, I want to cancel
Just visit official website of Air India and login with the PNR you will find option of cancellation and reschedule.
Suryakant Patel and sudhaben patel book 1st April amd to ord so that day we can fly
As of now no updates on International Flights operation after 29th March.
Air India flight
Hi, I have booked ticket to India from uae on 10th of April through air India express. Please let us know Whether air India express is also waiving cancellation fee.
As of now there is no update on International flight operation in Apr… please wait till 1st Apr
I had cancelled last week one way ticket on air india express from kannur to dubai travel on 25th April. On cancellation they deducted 2700 INR will they refund this amount. I still have not got the refunds of the cancelation done.
Please check there cancellation policy from here https://travelobiz.com/coronavirus-all-airlines-advisory-on-cancellation-and-amendment/
I have a booking for New York on 16th April 2020 and return on 27th April 2020 from Delhi through air India
Can I cancel my tickets and use the value in travel domestic sectors within Indian
Yes you can use… but I suggest you to not cancel your flight till 1st April
My traveling date 12 april air india
Gorakhpur to delhi Al 9810
Delhi to Dammam Al 913
But now coronaviros ,stoped the air india flights .what can I do ,please help me
You can reschedule your flight for the travel after 14th Apr.
Hello sir,
I want extend my ticket my flight is 30 March 2020 DXB TO BOM and return 25 March 2020 BOM TO DXB
I M purchasing this ticket online so how I extend this ticket
You need to contact with the online website from where you purchases the tickets… you can also reschedule your flight by login on the airline website with your PNR
Hi… I’ve booked ticket from Mumbai to Patna on 29 march 2020. I wish to cancel and how many days I can get my refund.
As of now all airlines is giving credit shell… you can use that credit amount for future travel. You can also check the policy from here; https://travelobiz.com/coronavirus-all-airlines-advisory-on-cancellation-and-amendment/
Hi. I booked my flight online at cheapoair.ca on Air India. My AI 187 to Delhi to Toronto got Cancelled due to Convid-19 on dated March 22nd. I am trying to contact cheapoair but fail to get rescheduling. Should I contact Air India directly to reschedule the flight.
You can do it by log in on there official website.
I have booked ticket from Aizawl to Kolkata on 26 March through Air India. Please let us know Whether this ticket is automatically cancelled or cancel from my sight.
as all flights are cancelled your ticket will be automatically cancelled… for more info you can login and check on the official website of Airline
Mei Bangalore to silchar flight booking kiya tha Ann cancel hai kiya paisa wapas mil Sakta hai
Yes you will get the credit
Hi. I booked the my tickets 1st April from Dubai to jaipur. What is the the update.. Flight would cancel or what..?
As of now no updates on International Flights operation after 29th March.
Hi, i checked with them and they increased the fare for Air India date 25 April $756.22 per person. Upon asking why this is happening
I booked the ticket on 2 apr Dubai to Visakhapatnam now situation is danger so I thinking I cancel the ticket so full amount refound or not sir let me sir
Can you please Dubai Air India office number sent sir
Kindly regards
Dillesh
Airline will provide you full credit for future bookings.
My travel from Goa to Mumbai & mumbai to London was scheduled on 8th April, I tried contacting Air India to know the status but no response ,what should I do?
As of now Air India is not showing any International flights till 14th Apr so there are very high chances of suspension of International flights till 14th… I suggest please wait till 1st Apr and keep checking our website for latest updates.
I have a confirmed ticket from Abu Dhabi to Mangalore on 3rd April. If I don’t want to postpone my journey to a future date. Can I keep this ticket without cancelling and without rescheduling. If yes, what is the validity of this ticket.
Yes your PNR will be live and validity is depend on the airline… you can check all the policies from here https://travelobiz.com/coronavirus-all-airlines-advisory-on-cancellation-and-amendment/
Hello I have to go London on 4th April by airindia AI161. This flight is operating on 4th April. Because airindia contact number isn’t working and I have confirm ticket to go London please give me advice what can I do.
As of now no updates on International Flights operation after 29th Apr.
I have booked return ticket for Me and my family to Dubai for 22march.I received the msg of cancellation of flight.now let me know if the samecticket with same amount I can travel after April 14.if no then why express increase the fair on these difficult situation.
You need to pay only fare difference… can’t comment anything on the airline fare policy.
Good morning sir..
I booked tickets from Muscat to Chennai flying date on 31/03/2020.
Present situation what should I do
Ticket will get automatically cancelled
if ticket will get automatic cancellation how I get back money I booked tickets through local travel agent in Muscat now they close down no response
Hi, yes your ticket will be automatically cancelled… please check the policy for cancellation and reschedule from here: https://travelobiz.com/coronavirus-all-airlines-advisory-on-cancellation-and-amendment/
Hi.
I try to cancel my flight.Air india is deducting cancellation fee and their website is saying that cancellation fee will be waived.i don’t know what to do.
Please check the policy from here: https://travelobiz.com/coronavirus-all-airlines-advisory-on-cancellation-and-amendment/
Hello,sir / madam, i have booked tickets for Maldives through indigo. Now, i want to cancel all my tickets and airline gives me option of credit up to 30th September’20 but now I do not want to travel in future and I want full refund without any cancellation charges. Is it possible?let me reply or. Give a suggestio
No as of now it is not possible…
Hi good evening sir. My flight from goa to London was on 29 march. I wanted to know when I will be able to fly back to London. Is it after 14th April .will u pls email me or keep me updated thank you
Yes you can book your travel after 14th Apr… you can check flights on book.travelobiz.com
for more updates please keep checking our website.
Hi, i checked with them and they increased the fare for Air India date 25 April $756.22 per person. Upon asking why this is happening. They said Airline waived the change fee. My friend booked Tickets online and Air India rebooked for free.
I booked five tickets of ist April airline is indigo from bangalore to srinagar with travel agent yatra.com but now I want reshudul all tickets to 1 June but yatra.com dont have any options on website and no castmer care number what to do plz reply
My ticket is for 8th July 2020, SFO to DEL to PNQ
I want to cancel it, can I get full refund?
Also, if I want to postpone the current trip then how soon I need to reschedule it?
Normally all the airlines are offering free rescheduling. You can check the policies of all the airline from here COVID-19 Airline Cancellation and Change Policies
Hello, I have booked ticket to travel to India. Because of coronavirus, it does not permit me to go. Now I want to extend my ticket for august available date. Can you help me?
You have to contact Air India or your ticket supplier directly for any date change or refunds.