US Visa Services to Be Unavailable July 26-28 for System Upgrade

In a significant development, the US Visa Services have shifted the system change date to July 29, 2023, necessitating temporary service suspensions from July 26 to July 28. Applicants are advised to verify their profile information and complete fee payments before July 24 for a seamless transition.

In a recent announcement, the US Visa Services have rescheduled their system change, which was initially set to take place on July 15, 2023. The new date for the transition to the upgraded system is now July 29, 2023.

During this process, certain services will be temporarily unavailable to facilitate the migration. To ensure a smooth transition, US Visa Services will suspend operations from July 26 to July 28, 2023.

US Visa Services Unavailable During System Upgrade

To effectively carry out the transition, the US Visa Services will be unavailable for a brief period. Specifically, from July 26 to July 28, 2023, all services will be suspended. Additionally, fee payment services will not be accessible from July 25 to July 28, 2023.

However, rest assured that all services will resume via the new system on July 29, 2023.

US Visa Services Upgrade

Action Required from Visa Applicants

To facilitate the seamless migration of appointment and payment information to the new system, visa applicants are urged to take the following steps at their earliest convenience:

1. Verify Profile Information

Applicants should ensure that all the data entered in their visa profile is complete and accurate. If there are any discrepancies or outdated details, they should promptly make the necessary corrections.

2. Visa Fee Payment

For those intending to pay their visa application fees, it is advised to do so before July 24, 2023. Payment services will be temporarily suspended from July 25 to July 28, 2023, to accommodate the system change. Normal fee payment services will resume on July 29, 2023.

3. Associate Payment with Profile

Applicants who have already paid their visa fee but have not yet associated it with their profile should log in to their profile and enter the payment receipt number to link the payment.


Special Instructions for Travel Coordinators and Group/Family Applicants

If you are a travel coordinator, group coordinator, or applying as a family with dependent visa applicants linked to a primary applicant profile, please take note of the following important instructions:

Each dependent or applicant should have a unique email address associated with their profile. If any of the dependents share the same email address with the primary applicant or others, it will be necessary to update their email address to a unique one. If you require assistance in updating this information, please contact the U.S. Visa Services call centre.

Stay Updated

As the transition date approaches, it is essential for all visa applicants to regularly monitor the U.S. Visa Services’ official website. The website will provide further updates and important information about the upcoming system changes.

By following the guidelines and keeping themselves informed, visa applicants can ensure a smooth and hassle-free experience during the migration to the new U.S. Visa Services system, which will take effect on July 29, 2023.


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Manish Khandelwal
Manish Khandelwal

Manish Khandelwal, a travel-tech enthusiast with over a decade of experience in the travel industry. Founder and Editor-in-Chief of, he's passionate about writing.

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