Low-cost carrier IndiGo on Saturday cancelled its Amritsar-Milan flight due to denial of arrival permission from the country concerned at the eleventh hour.
Milan-bound IndiGo passengers protested at Amritsar’s Sri Guru Ram Dass Jee International Airport and raised slogans against the company after the flight was cancelled by IndiGo.
According to the airport director VK Seth, “The flight was booked as a charter by some travel agents for 215 passengers. The route of the flight was via Istanbul. It was scheduled to depart at 1.30 pm, but was delayed by one hour.”
“Finally, it was cancelled by the airline due to lack of clearances from the concerned country’s aviation authorities. The Airport Authority of India has no role in this.”
The passengers staged a protest at the IndiGo booking counter. The airline has confirmed the flight cancellation and the passengers were told that they will get a full refund. “IndiGo is committed to refund their entire money,” an official said.