Due to the ongoing concerns surrounding the current 2019 novel coronavirus (COVID-19) outbreak, Genting Dream Cruise has announced the voluntary suspension of Genting Dream’s operations from Singapore from Sunday, 23 February 2020 until Friday, 27 March 2020.
“Dream Cruises has made the difficult decision to suspend its operations from Singapore as a measure to help curtail the spread of COVID-19 and as a result of the tightening travel restrictions that have been enacted by various countries,” said Mr. Michael Goh, President, Dream Cruises.
“Guests who are booked on any of the cancelled itineraries will be contacted and provided with a variety of compensation options including to defer their cruise to a future sailing or, if needed, to cancel their cruise for a full refund.”
As the health and safety of guests and crew are of top priority for Dream Cruises, from the onset of the COVID-19 outbreak, the company has been working closely with the various local and regional authorities in implementing precautionary measures across its fleet based upon official updates, including boarding restrictions on Genting Dream in accordance with the Singapore government’s policies.
To safeguard the well-being of its guests and crew, Dream Cruises has also implemented various precautionary measures across its fleet including health and temperature screening for all embarking guests and crew members before every sailing, as well as stringent sanitization and enhanced disinfection protocols, especially in high hand-touch areas, onboard its ships. As well, crew members on duty are required to wear masks and other appropriate gear including disposable gloves and complimentary facial masks for passengers who are available upon request.
As a result, there have been no reported cases of COVID-19 among guests or crew while onboard or transmitted via any of Dream Cruises’ ships.
“We have been extremely grateful for the support we have received from our guests and we sincerely apologize for any inconvenience this suspension has caused. Dream Cruises is excited for the return of Genting Dream and to welcome more guests onboard to sample our signature service that’s Asian at Heart, International in Spirit,” added Mr. Goh.
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