Etihad Airways Offers 4 New Ways to Check-In and Drop Off Baggage

Etihad Airways is preparing to welcome more than 4 million passengers at Abu Dhabi International Airport during the summer season. With an upgraded online check-in system, dedicated services for pilgrims, and a range of convenient check-in options, the airline aims to provide a hassle-free and personalized travel experience.

Etihad Airways, one of the leading airlines in the United Arab Emirates, has announced its expectation to welcome more than 4 million passengers at Abu Dhabi International Airport between June 20 and September 30.

This significant influx of travellers includes a mix of local passengers from Abu Dhabi and connecting passengers from Etihad’s extensive network of 66 destinations worldwide.

The airline’s upgraded online check-in system aims to enhance the passenger experience by offering convenient features such as passport and visa checks prior to arrival at the airport.

Streamlined Check-in Process for Hassle-free Travel

Etihad Airways has implemented several innovative measures to expedite the check-in process and provide a hassle-free experience for travellers. Through the upgraded online check-in platform, guests can complete necessary passport and visa checks beforehand, ensuring a smoother airport journey.


The Auto Doc Check feature guarantees that guests have met all travel and visa requirements, minimizing any last-minute complications.

Moreover, the airline’s self-service bag drop facility allows passengers to process their bags in under two minutes after retrieving their booking and printing the bag tag through the self-service kiosks.

Expanded Check-in Options for Travelers’ Convenience

Abu Dhabi Airport Resumes City Check-In

Etihad Airways offers various check-in options to cater to diverse passenger needs and preferences.

1. Online Check-in: Hassle-free Check-in from Anywhere

  • Conveniently check in for your Etihad Airways flight prior to reaching the airport.
  • Economy class check-in opens four hours before departure for non-US flights, with Business and First class closing 45 minutes before departure.
  • US flights require check-in two hours before departure.
  • Enjoy a seamless boarding process with all departures closing 20 minutes before takeoff.

2. Dedicated Check-in Counters for Pilgrims: A Smooth Hajj Journey

  • Etihad Airways provides dedicated check-in counters at Abu Dhabi International Airport for pilgrims embarking on their Hajj journey.
  • Benefit from personalized assistance and a hassle-free ground experience.

3. City Check-in Facilities: Convenience at Mina Zayed and ADNEC

  • Partnering with Morafiq, Etihad offers city check-in facilities at Mina Zayed and Abu Dhabi National Exhibition Centre (ADNEC).
  • Receive 2500 Etihad Guest Miles when using these facilities between June 19 and August 19.
  • Open 24/7 at Mina Zayed and from 9 am to 9 pm at ADNEC, allowing check-in between 24 hours and 4 hours before your flight.
  • Avail services like purchasing excess baggage, seat selection, and upgrades at the facility.

4. Home Check-in: Seamless Travel from Your Doorstep

  • Enjoy the ultimate convenience of checking in for your Etihad flight from the comfort of your own home.
  • Powered by Morafiq, visit between 24 and 5 hours before your flight.
  • Check-in bags, select seats and collect boarding passes and luggage tags at your Abu Dhabi residence.
  • Non-transit passengers using home check-in can skip airport queues, but remember to collect luggage at the destination.

Travel Tips for a Smooth Airport Experience

Arrive Early: Etihad Airways recommends arriving at the airport with ample time to complete airport formalities. An early arrival allows for a stress-free experience amidst the expected increase in passenger numbers.


Online Check-in: Check-in online before your arrival at the airport. This convenient option helps expedite the process and ensures a smoother journey through the airport.

Double-Check Flight Details: Given the anticipated surge in passenger volume, Etihad Airways may relocate check-in counters for Economy class guests on selected flights. It’s advisable to double-check your flight timing and departure terminal to avoid any confusion or inconvenience.

Take Advantage of Preclearance Facility: Passengers travelling to the United States of America can benefit from the US Customs and Border Protection (CBP) facility at Abu Dhabi International Airport. This unique facility allows passengers to clear US immigration before boarding their flight in Abu Dhabi, streamlining the arrival process upon reaching the US.

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Manish Khandelwal
Manish Khandelwal

Manish Khandelwal, a travel-tech enthusiast with over a decade of experience in the travel industry. Founder and Editor-in-Chief of, he's passionate about writing.

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