In light of the upcoming G20 Summit scheduled for September 9th and 10th in the national capital, Delhi, Air India has announced a series of waivers and flexibility options for affected passengers holding tickets for travel from Delhi airport between September 7th and 11th, 2023.
Air India Offers Travel Flexibility
In a recent social media post shared on X(Formerly Twitter), Air India outlined the specifics of its travel flexibility offer.
The airline stated, “There will be travel restrictions in Delhi between 7th and 11th September 2023. As a measure of goodwill, passengers holding confirmed tickets to fly to or from Delhi on these dates are being offered a one-time waiver of applicable charges if they wish to change their date of travel or their flight. Only the fare difference for the rescheduled flight, if any, would be applicable.”
Important Announcement: There will be travel restrictions in Delhi between 7th and 11th September 2023. As a measure of goodwill, passengers holding confirmed ticket to fly to or from Delhi on these dates are being offered a one-time waiver of applicable charges, if they wish to…
— Air India (@airindia) September 5, 2023Advertisement
Also Read: Travel Disruptions: The Impact of the G20 Summit in Delhi
Delhi Airport Operator’s Commitment
Delhi International Airport Limited (DIAL), the operator of Delhi’s major airports, is also playing a pivotal role in facilitating the success of the G20 Summit. DIAL is actively collaborating with various government departments to ensure a seamless experience for delegates and guests.
Dedicated Team for G20 Operations
DIAL has assembled a dedicated team of senior officials who will closely monitor the arrival and departure operations related to the G20 Summit.
This initiative, under the heading “Dedicated Team for G20 Operations,” reflects the airport operator’s commitment to providing the best possible experience for arriving delegates.
Collaboration with Government Departments
To ensure a well-coordinated effort, DIAL is working hand in hand with different government departments, including the Ministry of Home Affairs (MHA), the Ministry of External Affairs (MEA), and the Delhi government. These partnerships are aimed at providing essential support for guest facilitation throughout the G20 Summit.
Passenger Assurance
With the collaborative efforts of Air India and Delhi airport authorities, passengers can be assured of a smooth travel experience during the period of travel restrictions. By offering flexibility and support, the airline and airport are committed to minimizing any inconvenience passengers may face during this crucial international event.
Take Advantage of Air India’s Flexibility
Passengers are encouraged to take full advantage of Air India’s flexibility options. Should they need to make changes to their travel plans, they can easily do so by contacting the airline’s customer service.
As the G20 Summit approaches, both Air India and DIAL remain dedicated to serving passengers and ensuring the success of this significant international gathering in Delhi.
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