Since the Covid-19 pandemic, the rate of flight cancellations from either the airline or the passenger side has increased, and what is more painful is not receiving your refunds on time.
To address such issues, Air India recently launched a special refund drive in which you can share your refund-related details and receive faster refunds from them.
However, you will only receive a faster refund if you booked your flight tickets directly through Air India rather than through a travel agent or a third-party website.
Air India Special Refund Drive
“Dear passengers, if you have been waiting to hear from us regarding a refund of your ticket for a while now, please click on https://bit.ly/3LeJ0Cx to submit details. Please note, tickets issued by a Travel Agency will be processed directly by the Travel Agency,” said Air India in a Tweet.
#FlyAI: Dear passengers, if you have been waiting to hear from us regarding refund of your ticket for awhile now, please click on https://t.co/1ICSpsh1F2 to submit details.
— Air India (@airindiain) September 15, 2022
Please note, ticket issued by a Travel Agency will be processed directly by the Travel Agency. pic.twitter.com/YStfaxh3Yx
If your refund from Air India is pending and you have not received a response from them, all you need to do is fill out this “Air India Refund Claim Form” with all the following required details and the airline will help you to process your refund faster.
- Source of Booking
- E-ticket Number/s
- EMD Number
- PNR
- Flight Details
- Contact Number
- Details of any previous communications
You can also send attachments such as cancellation/delay/notices and itinerary receipts if they are available.
Please keep in mind that refunds for e-Tickets issued by any travel agency/portal must be directed only to such agencies.
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