Air India, owned by the Tata Group, has announced the extension of its flight suspension to Tel Aviv until April 30th, 2024. This decision comes due to the ongoing volatile situation in the Middle East.
In response to this suspension, Air India is offering support to affected passengers, including those with confirmed bookings during this period. The airline has implemented a one-time waiver on rescheduling and cancellation charges for these individuals.
Communication Channels
Air India has ensured constant communication with its customers by launching a 24/7 Contact Centre reachable at 011-69329333 / 011-69329999. The company emphasizes that the safety of both passengers and crew remains its foremost priority, with continuous monitoring of the situation in the region.
Our flights to and from Tel Aviv will remain suspended until 30th April 2024, in view of the emerging situation in the Middle East. We are continuously monitoring the situation and are extending support to our passengers who have confirmed bookings for travel to and from Tel Aviv…
— Air India (@airindia) April 19, 2024Advertisement
Background and Previous Actions
This decision follows a temporary suspension of flights to Tel Aviv initiated on April 14 due to escalating tensions between Israel and Iran.
Additionally, Air India recently cancelled flights to and from Dubai Airport due to operational disruptions caused by heavy rainfall, with efforts underway to accommodate affected travellers on alternative flights.
Dubai Flight Cancellations Due to Floods
In a separate announcement, Air India also informed passengers about flight cancellations from Dubai Airport due to heavy downpours and resulting operational disruptions.
The airline is working on re-accommodating affected passengers on flights departing as soon as operations resume. Passengers booked with valid tickets for travel to Dubai until April 21st, 2024, will be offered a one-time waiver on rescheduling or a full refund for cancellations.
We regret to inform cancellation of our flights to and from Dubai due to continued operational disruptions at Dubai Airport. We are doing our best to get affected customers on their way by re-accommodating them on flights as soon as operations resume. Customers booked on our…
— Air India (@airindia) April 19, 2024
Impact on Air Travel
The airline industry is grappling with the repercussions of Middle East tensions, with carriers like Air India, Vistara, and IndiGo rerouting flights to avoid Iranian airspace. However, these alternative paths incur higher operational costs, potentially leading to increased airfares for passengers.
Conclusion
As Air India adapts its flight paths and operations amidst regional uncertainties, the airline remains committed to ensuring the safety and convenience of its passengers. Collaborative efforts within the industry are underway to mitigate disruptions and provide seamless travel experiences during challenging times in the Middle East.
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