{"id":1829,"date":"2019-10-30T22:37:42","date_gmt":"2019-10-30T17:07:42","guid":{"rendered":"https:\/\/travelinsides.in\/?p=1698"},"modified":"2020-04-09T08:03:50","modified_gmt":"2020-04-09T02:33:50","slug":"indian-railways-starts-new-otp-based-refund-of-cancelled-tickets","status":"publish","type":"post","link":"https:\/\/travelobiz.com\/indian-railways-starts-new-otp-based-refund-of-cancelled-tickets\/","title":{"rendered":"Indian Railways Starts New OTP-Based Refund of Cancelled Tickets"},"content":{"rendered":"\n
Indian Railways has started a new OTP-Based Refund process for e-tickets booked through authorized railway ticketing agents. Indian Railway Catering & Tourism Corporation Limited (IRCTC), to ensure speedy refund for passengers.<\/p>\n\n\n\n
The refund amount will be applicable against cancelled or waitlisted tickets booked by around 1.7 lakh authorized agents.<\/p>\n\n\n\n
\u201cThis is aimed to bring in a transparent and customer-friendly refund system for reserved e-tickets which are cancelled or which are fully waitlisted dropped tickets,” Indian Railways said on Tuesday, adding that the new system will be implemented by IRCTC.<\/p>\n\n\n\n
\u201cThe objective of the scheme is to streamline the cancellation refund process further so that the cancellation amount is refunded timely to the customer by the agents,” IRCTC<\/a> said in a statement.<\/p>\n\n\n\n