Vistara Passengers Can Upgrade Seats Through Bidding System: Here Is How

Indian full-service carrier Vistara on Tuesday announce a new bidding system which allow its passengers to upgrade their seats in higher class through a bidding.

The airline has tie-up with Plusgrade, a Canada-based firm to launch this new bidding system for seats upgrade.

The new upgrade system is a way “to offset revenue losses experienced in 2020” and “leverage the higher capacity in superior cabins”, the airline said in a statement.

Presenting Vistara Upgrade, a service that lets you upgrade your cabin class and avail access to a host of complimentary services. Book with us, make an offer for an upgrade on the website and #FlyHigher! https://t.co/ammb6Y5Noa pic.twitter.com/wIGwmLsxsF

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— Vistara (@airvistara) August 24, 2020

How to Upgrade Seats in Vistara

You can easily upgrade to the next cabin class on Vistara flights by following the below steps:

• Enter your price to upgrade each leg of your flight, then click Continue.
• We will notify you via email if your request for an upgrade has been approved.
• If your offer is accepted, you will be charged for the upgrade. If it is not accepted, you will not be charged, and can continue with your original booking. Please note: The amount paid for the upgrade will be in addition to the price of your original flight ticket.

You can upgrade to India’s only Premium Economy and enjoy:

• Separate, upscale cabin located towards the front of the aircraft, offering increased leg space and added comfort
• Increased check-in and hand baggage allowance
• Complimentary selection of flavourful food and beverages including Starbucks coffee
• Priority check-in, boarding and baggage handling

Fare rules and benefits associated with different cabin class may differ due to COVID-19, visit here to know more

Or you can choose to upgrade to Vistara’s Business Class: Simply the best-in-class!

• Luxurious leather seats with generous personal space
• Maximum check-in and hand baggage allowance
• Priority check-in, boarding and baggage handling
• Complimentary lounge access
• Specially curated dining and bar menu

Please note: The benefits differ as per your travel destination.

Fare rules and benefits associated with different cabin class may differ due to COVID-19, visit here to know more.

How does Vistara Upgrade work?

1. Book your flight on airvistara.com, through our Customer Service Center, mobile app, Airport Ticketing Office, online travel agents or through your travel agent. You can join our mailing list to receive timely communication from Vistara regarding the ongoing deals and offers. Bookings made via redemption of Club Vistara Points are not eligible to participate.
2. You might receive an invitation email from Vistara telling you about the service with a link to submit your offer.  If you go to Manage My Booking, you will find a link which can be used to check whether your flight is eligible for an upgrade, and to submit your offer through the Vistara Upgrade page.
3. Quote your offer.
4. Enter your credit card details for general verification, review, agree to the Terms and Conditions and submit your offer. Your credit card will only be charged once your upgrade has been confirmed.
5. You will receive a confirmation email which will contain the offer details for each leg of your flight.
6. You may use this confirmation email as a link to cancel or change your offer up to 3 hours prior to departure. The offer cannot be cancelled once it has been accepted already.
7. From 48 hours prior to departure, all offers submitted are reviewed and the available seats in Premium Economy and Business Class cabin will be assigned.  If your offer has been accepted, you will receive an email confirmation for your upgrade within 48 to 2 hours prior to departure.  If your offer is not accepted, you will receive an email informing you about this.

If you booked your flight through a travel agency and the email in the booking is that of the travel agent’s, the travel agent may submit a bid on your behalf or they may forward the email to you and you may bid for yourself.  Alternatively, you may check your eligibility and place your bid.

(Source: Vistara)

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