Vistara Cancels, Reschedule Several Flights For February, Offers Zero Change Fees

Due to a Sharpe decline in demand, Indian full-service carrier Vistara has canceled, rescheduled several flights for the month of February 2022.

Vistara informed that it will offer a waiver of the change fee to affected customers for one-time rescheduling on all direct bookings with travel until March 31.

The cancellation and rescheduling of flights have led to several complaints from affected passengers. Taking to Twitter, a lot of passengers also raised concern over the unavailability of Vistara’s customer care.

Commenting on the mass cancellation, Vistara Spokesperson on Monday said;

“After a sharp decline in demand for air travel, due to the surge in COVID-19 numbers and restrictions imposed by various state governments, we are observing a marginal increase in traffic in February compared to the previous month.”

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“However, in view of volatility, we continue to closely monitor the situation and adjust capacity to demand. With the objective of minimising inconvenience to customers, we’re offering a waiver of change fee for one-time rescheduling on all direct bookings with travel until 31 March,” they added.

Vistara also said that they will be assisting the impacted customers with rescheduling, refunds, etc., as applicable.

Due to a surge in Covid Omicron cases, the demand for air travel was slashed, forcing airlines to rework their domestic schedules – and even cancel flights.

Recently, the country’s largest airline IndiGo had announced the withdrawal of 20 percent of its scheduled flights due to low demand.

Full-service carrier Vistara had said it is adjusting capacity with changing demand, and, an Air India official said that some flights on routes with multiple daily services are being merged based on load factor.

(With Input From ANI)