According to the 2022 World Airport Awards, Doha’s Hamad International Airport has been awarded the World’s Best Airport for the second year in a row. Meanwhile, Tokyo Haneda Airport in Japan is ranked second, and Changi Airport in Singapore has secured the third position.
The World Airport Awards 2022 has hosted on June 16, at Passenger Terminal EXPO in Paris, France.
According to SkyTrax, the surveys, which include over 550 airports worldwide, are the “quality benchmark for the world airport industry” and are “independent of any airport control, influence or input.”
The survey covers;
- Terminal Layout
- Comfort
- Seating
- Wi-Fi Availability
- Restaurant Options
- Retail Vendors, and
- Level of staff service
Mohammed Al-Meer, Chief Operating Officer at Hamad International Airport, said:
“We are thrilled that Qatar’s main gateway to the world has once again been named the world’s best airport at the 2022 World Airport Awards – adding another milestone achievement to HIA’s history. Our commitment and service excellence continues to be a benchmark in the aviation industry thanks to our staff and stakeholders’ commitment and dedication – as we all look forward towards an even brighter year ahead.”
About the World Airport Awards
The World Airport Awards began in 1999 when Skytrax launched its first global, airport customer satisfaction survey. Skytrax is recognized as a quality benchmark for the global airport business, evaluating customer service and amenities at over 500 airports.
There is no entry fee or payment required by an airport (or any third party) to be included in the survey or awards, as Skytrax completely funds the survey and awards process.
Other Major Winners
Singapore Changi Airport took home awards for World’s Best Airport Staff Service and World’s Best Airport Dining, while Istanbul Airport took home awards for World’s Best Airport Shopping and Most Family Friendly Airport.
Tokyo Haneda Airport was named the World’s Cleanest Airport, the Best Domestic Airport in the World, the Best Airport in Asia, and the Best Airport PRM & Accessible Facilities. Riyadh’s King Khalid International Airport was named the World’s Most Improved Airport.
Nagoya’s Chubu Centrair International Airport was voted World’s Best Regional Airport, Copenhagen Airport was recognized as World’s Best Airport Immigration Processing, and Zurich Airport repeated its triumph by being named World’s Best Airport Security Processing.
World’s Top 20 Airports for 2022
1. Hamad International Airport
Doha’s Hamad International Airport has reclaimed the title of the best airport in the world, after replacing Singapore Changi Airport in 2021. Hamad International Airport is the primary gateway to Qatar after replacing the country’s old airport in 2014.
The airport has several amenities and retailers, as well as an efficient passenger train that ferries passengers between terminals. The primary airline based at Hamad is Qatar Airways, the country’s flag carrier, Qatar Airways.
2. Tokyo International Airport (Haneda)
Tokyo International Airport, also known as Haneda Airport, is once again the world’s second-best airport. After being restricted to only domestic and regional flights for many years, the airport is now the busier of the two servicing Tokyo. However, international flights began in 2010, and the airport is a convenient choice for travellers to Tokyo.
This year, the airport received several more awards, including being the world’s cleanest airport, the greatest domestic airport, having the finest accessible amenities, and being the best airport in Asia. Air Do, Japan Airlines, All Nippon Airways, Skymark Airlines, and Skynet Asia are all based in Haneda.
3. Singapore Changi Airport
After losing its title in 2021, Singapore Changi Airport has been voted the world’s third-best airport for 2022. From 2013 until 2020, the airport held the top spot but was surpassed last year by Doha’s Hamad International Airport.
Despite falling short yet again, the airport was awarded several awards in 2022, including best airport employees in the world and Asia, best airport dining, and best airport for two to five million passengers. Changi Airport is home to Singapore Airlines, Jetstar Asia Airways, Scoot, and SilkAir.
4. Narita International Airport
This year, Japan’s Narita International Airport remained in the top five, ranking fourth. The airport is the city’s second-largest and major international gateway into the Greater Tokyo region.
Narita International Airport was rated the best airport for five to ten million passengers, and it serves as a hub for Japan Airlines, All Nippon Airways, Jetstar Japan, Nippon Cargo Airlines, Peach, and Spring Airlines Japan, and ZIPAIR Tokyo.
5. Incheon International Airport
South Korea’s Incheon International Airport rounds out the top five airports in the world. Air Busan, Air Incheon, Air Seoul, Asiana Airlines, Eastar Jet, FedEx Express, Jeju Air, Jin Air, Korean Air, Polar Air Cargo, and T’way Air all use the airport as a significant international gateway. Thai Airways, China Eastern Airlines, and China Southern Airlines all have hubs in Incheon.
6. Paris Charles de Gaulle Airport
Paris Charles de Gaulle Airport climbed nine places from 15th in 2021 to sixth in 2022. The airport, which is one of the busiest in the world, has also been rated the finest in Europe and Western Europe. Air France, Air France Cargo, and FedEx Express are based at Charles de Gaulle.
7. Munich Airport
Munich Airport remained in the top ten this year, sliding only one rank from 2021. Other awards include being designated the greatest airport in Central Europe, the best airport with 10 to 15 million passengers, and having the best airport hotel. Munich is one of the busiest airports in Germany, serving as a hub for Lufthansa and Lufthansa CityLine.
8. Istanbul Airport
Istanbul Airport, located on Turkey’s European side, gained nine ranks from 17th in 2021 to 8th in 2022. The hub airport is completely new, opening in April 2019 and serving as the city’s primary international gateway. According to the airport, Istanbul Airport will be the world’s largest airport by passenger traffic by 2025, with the capacity to accommodate 200 million people each year.
Turkish Airlines is based in Istanbul, the airport has also received multiple awards, including the most family-friendly airport, best airport shopping, best airport in southern Europe, and best airport with 30-40 million passengers.
9. Zurich Airport
Zurich Airport remained in the top ten this year, although slid two positions from seventh in 2021. The airport is one of the busiest in Switzerland, serving as a hub for Edelweiss Air and Swiss International Airlines. Zurich Airport has also received awards in many other categories, including the best airport for security processing and the cleanest airport in Europe.
10. Kansai International Airport
Kansai International Airport, which serves as the major gateway to Japan’s Greater Osaka area, rounds out the top ten best airports. Kansai is also named the best low-cost terminal and the best airport for luggage delivery, in addition to making the top ten list. Kansai is home to All Nippon Airways, FedEx Express, Japan Airlines, Jetstar Japan, Nippon Cargo Airlines, and Peach.
11. Helsinki-Vantaa Airport
Helsinki-Vantaa Airport in Finland has been ranked as the world’s 11th best airport for 2022, up two positions from last year. In addition, the airport was named the best airport in Northern Europe. Finnair, Finland’s flag carrier, and Norra, a Nordic regional airline, are both based in Helsinki.
12. Central Japan International Airport
Chubu Centrair International Airport in Japan, which ranked 11 in 2021, missed the mark of breaking into the top ten list this year. The airport serves as the country’s gateway to the Chubu area and has been rated the best regional airport in the world. All Nippon Airways and Jetstar Japan use Chubu as a hub, and Japan Airlines and Polar Air Cargo use it as a focus city.
13. London Heathrow Airport
Heathrow Airport in London dropped out of the top ten this year, after ranking eighth in 2021. The airport is one of the world’s busiest and serves as London’s key international gateway. Heathrow serves as a hub for British Airways and Virgin Atlantic.
14. Dubai International Airport
This year, Dubai International Airport climbed five places to number 14 in 2022. The airport serves as a significant gateway to the United Arab Emirates, as well as a major freight centre in the area. It is one of the largest airports in the Middle East.
Emirates, which runs the world’s largest fleet of Airbus A380 jumbo jets, has made Dubai a key hub. FedEx Express and Flydubai are also based at the Dubai International Airport.
15. Amsterdam Schiphol Airport
In 2022, Amsterdam Schipol Airport dropped three places. The airport, which serves as a gateway to Europe and the Netherlands, is one of the busiest and largest in the world.
The award for best airport website and digital services went to Amsterdam as well. The airport serves as a hub for Dutch flag carrier KLM, KLM Cityhopper, KLM Freight, and cargo carrier Martinair.
16. Madrid-Barajas Airport
After barely entering the top 20 list last year, Spain’s Madrid-Barajas Airport rose four places in 2022. The airport serves as a hub for Europeans flying to and from Latin America, as well as a gateway to Madrid. Iberia, Air Europa, easyJet, Ryanair, and Vueling all use Madrid-Barajas as a hub airport.
17. Copenhagen Airport
In 2021, Copenhagen Airport, which serves as a gateway to Denmark’s Oresund area, moved up one rank from number 18. In addition, the airport was recognised for having the best immigration procedures. Scandinavian Airlines and Norwegian Air Shuttle have hubs in Copenhagen, and Danish airline DAT has a focus city there.
18. Guangzhou Baiyun International Airport
Guangzhou Baiyun International Airport in China was placed number 18 in 2022, down four places from the previous year. Apart from being ranked in the top 20, the airport was also named the best airport in China, the cleanest airport in China, and the best airport with over 40 million passengers.
China Southern Airlines, 9 Air, FedEx Express, Shenzhen Airlines, and Hainan Airlines all use Guangzhou as a hub, while China Eastern Airlines uses it as a focus city.
19. Vienna International Airport
Vienna International Airport climbed four places from 23rd place in 2021 to 19th place in 2022. The airport serves as a hub for Austrian Airlines and serves as a gateway to Central Europe, Eastern Europe, and the Middle East. Vienna is also a hub for Eurowings Europe, Ryanair, Korean Air Cargo, and Wizz Air, all of which are situated in Hungary.
20. Hong Kong International Airport
Hong Kong International Airport dropped from 10th place in 2021 to 20th place this year. The airport, which used to be one of the world’s largest freight and passenger airports, is the gateway to Hong Kong. The COVID-19 pandemic, on the other hand, caused the hub to lose a large amount of traffic.
Despite the low passenger counts, SkyTrax named it the best airport with fewer than two million passengers. Cathay Pacific, Cathay Dragon, Hong Kong Airlines, Hong Kong Express Airways, and freight airline Air Hong Kong all use the airport as a base.
Other Winners At the 2022 Awards
World’s Best Airport
Doha Hamad
World’s Best Airport Staff
Singapore Changi
World’s Most Family Friendly Airport
Istanbul
World’s Cleanest Airport
Tokyo Haneda
World’s Best New Airport
Bahrain
World’s Best Regional Airport
Centrair Nagoya
World’s Best Airport Dining
Singapore Changi
World’s Best Airport Shopping
Istanbul
World’s Most Improved Airport
Riyadh
World’s Best Low-Cost Terminal
Kansai – T2
World’s Best Domestic Airport
Tokyo Haneda
World’s Best Airport Hotel
Crowne Plaza Changi Airport
World’s Best Airport for Baggage Delivery
Kansai
World’s Best Airport Group COVID-19 Excellence
AENA
World’s Best Airport Immigration Service
Copenhagen
World’s Best Airport PRM & Accessible Facilities
Tokyo Haneda
World’s Best Airport Security Processing
Zurich
World’s Best Airport Website & Digital Services
Amsterdam Schiphol
Best Airport Hotel in Africa
InterContinental OR Tambo
Best Airport Hotel in Asia
Crowne Plaza Changi Airport
Best Airport Hotel in Australia & Pacific
Pullman Brisbane Airport
Best Airport Hotel in China
Hyatt Regency Shenzhen Airport
Best Airport Hotel in Europe
Hilton Munich Airport
Best Airport Hotel in Middle East
Mövenpick Hotel Bahrain
Best Airport Hotel in North America
Fairmont Vancouver Airport
Best Airport Hotel in South America
Marriott Bogotá Airport
Best Airport in Africa
Cape Town
Best Airport in Asia
Tokyo Haneda
Best Airport in Australia & Pacific
Brisbane
Best Airport in C America & Caribbean
Panama Tocumen
Best Airport in Central Asia / CIS
Baku
Best Airport in Central Europe
Munich
Best Airport in China
Guangzhou
Best Airport in Eastern Europe
Budapest
Best Airport in Europe
Paris CDG
Best Airport in India / South Asia
Delhi
Best Airport in Middle East
Doha Hamad
Best Airport in North America
Seattle-Tacoma
Best Airport in Northern Europe
Helsinki-Vantaa
Best Airport in South America
Bogota
Best Airport in Southern Europe
Istanbul
Best Airport in Western Europe
Paris CDG
Best Airport Staff in Africa
Cape Town
Best Airport Staff in Asia
Singapore Changi
Best Airport Staff in Australia & Pacific
Brisbane
Best Airport Staff in C America & Caribbean
San Jose Juan SantamarÃa
Best Airport Staff in Central Asia / CIS
Baku
Best Airport Staff in China
Haikou Meilan
Best Airport Staff in Europe
Rome Fiumicino
Best Airport Staff in India & South Asia
Hyderabad
Best Airport Staff in Middle East
Muscat
Best Airport Staff in North America
Cincinnati/Northern Kentucky
Best Airport Staff in South America
Quito
Best Regional Airport in Africa
Durban King Shaka
Best Regional Airport in Asia
Centrair Nagoya
Best Regional Airport in Australia & Pacific
Adelaide
Best Regional Airport in C America & Caribbean
San Jose Juan SantamarÃa
Best Regional Airport in Central Asia / CIS
Nur-Sultan
Best Regional Airport in China
Haikou Meilan
Best Regional Airport in Europe
Dusseldorf
Best Regional Airport in India & South Asia
Bangalore
Best Regional Airport in Middle East
Dammam
Best Regional Airport in North America
Houston Hobby
Best Regional Airport in South America
Quito
Best Airport 40+ million passengers
Guangzhou
Best Airport 30 to 40 million Passengers
Istanbul
Best Airport 20 to 30 million Passengers
Tokyo Haneda
Best Airport 15 to 20 million Passengers
Doha Hamad
Best Airport 10 to 15 million Passengers
Munich
Best Airport 5 to 10 million Passengers
Tokyo Narita
Best Airport 2 to 5 million Passengers
Singapore Changi
Best Airport less than 2 million Passengers
Hong Kong
Cleanest Airport in Africa
Cape Town
Cleanest Airport in Asia
Tokyo Haneda
Cleanest Airport in Australia & Pacific
Brisbane
Cleanest Airport in Central America & Caribbean
San Jose Juan SantamarÃa
Cleanest Airport in Central Asia / CIS
Baku
Cleanest Airport in China
Guangzhou
Cleanest Airport in Europe
Zurich
Cleanest Airport in India / South Asia
Delhi
Cleanest Airport in the Middle East
Doha Hamad
Cleanest Airport in North America
Seattle-Tacoma
Cleanest Airport in South America
Quito
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