SWISS Introduces Free Internet Chat Service on Long-Haul Flights

Swiss International Air Lines (SWISS) has announced a significant enhancement to its in-flight services, revolutionizing the way passengers stay connected during long-haul flights.

The airline will now provide a complimentary internet service that allows the use of chat apps throughout the entire journey. This new facility empowers travellers in all classes of travel to send and receive free text and picture messages using their smartphones, laptops, or tablets.

Stay Connected with Free Chat and Messenger Services

The introduction of the new internet service will enable SWISS passengers to stay in touch with their loved ones, friends, and business partners seamlessly.

Travelers will have access to popular chat and messenger platforms such as WhatsApp, Facebook Messenger, and Telegram, without incurring any additional charges.

Supplementary Internet Packages for Enhanced Connectivity

For those seeking broader internet access, SWISS offers two supplementary internet packages: ‘Wi-Fi 4 Hours’ and ‘Wi-Fi Premium.’ The ‘Wi-Fi 4 Hours’ package provides four hours of internet access for CHF 25, while the ‘Wi-Fi Premium’ package offers continuous connectivity throughout the flight at CHF 35.

Passengers in First Class and HON Circle Members enjoy the privilege of unlimited internet access during their time aloft.

Unmatched Convenience and Unlimited Data Volumes

Chief Commercial Officer of SWISS, Tamur Goudarzi Pour, expressed excitement about the new offerings, stating, “In offering these new Wi-Fi options, we’re taking a big step forward. With our new unlimited free chat facility in all our travel classes, our guests can keep in contact with their families, friends, and business partners throughout their flight.”

Additionally, the supplementary packages for surfing, email, and social media come with unlimited data volumes, ensuring seamless consumption of data-heavy content.

Video Streaming Deactivation for Enhanced Performance

While SWISS is committed to offering unlimited data access, video streaming services will be deactivated to ensure sufficient bandwidth for all passengers.

However, videos on social media platforms will remain playable, and services like audio streaming, cloud access, and VPN services will be available for uninterrupted use.

Accessing the Service and Additional Benefits

Passengers can easily register for the ‘Travel ID’ and ‘Miles & More to access the new internet service conveniently and directly in the future. Additionally, all travellers can read the digital SWISS Magazine on their devices at any time, even without activated internet access.

SWISS International Air Lines is dedicated to elevating the in-flight experience for its passengers and strives to keep them connected to the world throughout their journey. With these latest innovations in in-flight connectivity, SWISS reaffirms its commitment to meeting the needs of modern travellers.