In view of the suspension of flight operations till April 14th, 2020, Spicejet is working towards cancelling all bookings with travel dates from March 25th, 2020 till April 14th, 2020.
Upon cancellation, the entire booking amount will be maintained in a CREDIT SHELL which you may use to make fresh booking and travel till February 28th, 2021 for the same passenger.
Spicejet – Process for Credit Shell Utilization
- Open www.spicejet.com
- Search for the desire sector and flight.
- Select your Flight.
- Enter PAX Name and Contact Details
- Select CREDIT SHELL as a payment option
- Proceed for Booking.
Please note the credit shell payment option will be available on the Spicejet website from 1st April 2020 onwards.
FAQs on Credit Shell Utilization
Ans. Credit Shell is a form of credit note which can be used to make a new booking with the airline for the same passenger (s) for future travel.
Ans. A credit shell can be used to make another booking for the same passenger (s) for travel on or before 28th February 2021.
Ans. Credit shell can be used to make fresh bookings on our website www.spicejet.com and at the end of the booking process, you can make payment using the “CREDIT SHELL” option.
Ans. This option will be available on the Spicejet website from 1st April 2020 onward.
Spicejet Cancellation Fee Waiver
Q. Is SpiceJet providing a cancellation fee waiver on flights due to COVID-19 from 25th March 2020 till 14th April 2020?
Ans. Yes, Passengers who had booked themselves for travel from 25th March 2020 till 14th April 2020 the bookings will be automatically cancelled with zero cancellation fee and a credit shell will be created for the same.
Spicejet Change Fee Waiver
Q. Is Spicejet providing a change fee waiver on flights due to COVID-19?
Ans. Yes. For all new and existing bookings for travel till 31st May 2020. You may reschedule your booking one time for travel till 30th September’2020, without paying any change fees however fare difference if any will be applicable on rescheduled bookings.
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