The Indian Railway Catering and Tourism Corporation (IRCTC) e-ticketing website will have all the features for ease of booking by the passengers, announced Union Minister Piyush Goyal on Friday.
The Indian Railways is working to enhance user personalisation and facilitation of their e-ticketing website, along with enhanced features and simple design, the official press release said.
The Union Minister of Railways Industry and Commerce reviewed the upgradation work for the e-ticketing system.
IRCTC ticketing website of Indian Railways provides the facility of online passenger reservation in the trains being run over IR touching the lives of most citizens for their rail travel needs.
The press release goes on to say that, since 2014, there has been a new focus on improving the public experience of booking tickets as well as travel convenience. The Minister believed that the IRCTC website remains the first point of contact for citizens traveling on the railways and that the experience must be friendly and comfortable.
“Under the new digital India, more and more people are now moving towards booking the tickets online rather than going to the reservation counters and therefore IRCTC website needs to really double its efforts to constantly upgrade itself.”