Mumbai’s Chhatrapati Shivaji Maharaj International Airport (CSMIA) has become the first Indian airport to be accredited under the Airport Council International (ACI) Health Accreditation programme.
This accreditation is a tip of the hat to the numerous health and safety initiatives adopted by CSMIA to safeguard passengers in the wake of the COVID-19 pandemic.
In light of the evolving threat of COVID-19, CSMIA upped the ante on the safety measures typically followed at the airport. In adherence to the norms of the government and regulatory bodies, CSMIA ensures stringent screening, social distancing, mandatory compliance with wearing PPEs and required gears, sanitization and disinfection processes.
Simultaneously CSMIA has innovated the use of technology to promote contactless experience throughout the airport as well as adopted other initiatives like the installation of glass partitions on all counters, strategic placement of hand sanitizers, sanitization of cabs across the airport to name a few.
As the global aviation industry reels from the impact of the pandemic, several international aviation bodies have put forth recommendations to support and uplift operations at the airports. The Airport Health Accreditation (AHA) Programme launched by ACI in July 2020, assesses the new health measures and procedures adopted by airports as a result of the COVID-19 pandemic.
In accordance with the International Civil Aviation Organisation’s (ICAO) Council Aviation Recovery Task Force (CART) recommendations, the programme assesses procedures like cleaning and disinfection, physical distancing, staff protection, physical layout, passenger communications and passenger facilities.
Since the resumption of domestic flight operations, CSMIA has witnessed an increasing trend in travel amongst the passengers. A recent survey conducted at the airport revealed an overwhelming satisfaction amongst passengers on the safety measures implemented at CSMIA. The accreditation by ACI further re-affirms CSMIA’s commitment to safeguarding the health and safety of its passengers and personnel.
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