Maharashtra: Restaurants, Eateries, Bars Reopens From Today – SOPs Here


The Government of Maharashtra under the Unlock 5.0, has issued a new set of issued detailed Standard Operating Procedures (SOPs) for reopening the restaurants, eateries, and bars from today (October 5) with 50 percent occupancy under the ‘Mission Begin Again’ initiative.

The guidelines clearly stated that all customers must be screened at the entry point and only asymptomatic customers shall be allowed; Staff members will have to check the body temperature, symptoms of cough, and cold, ensure masks are worn by the customers at all times, except while eating food.

Restaurant staff also undergo regular tests and screening, wear masks, and follow the necessary protocols for safety. Information and logs with customer details to be maintained regularly, for a minimum period of 30 days. 

Here are the Standard Operating Procedures (SOPs) for the restaurants’ eateries and bars to follow from today (October 5) onwards:

1. General Instructions:

  • All customers to be screened at entry points and only asymptomatic people be allowed inside.
  • Customers having temperature over 38.0 degrees Celcius (100.4-degree Fahrenheit), or flu-like symptoms should not be allowed to enter.
  • Maintenance of social distancing.
  • Face masks for customers entering the premises have been made mandatory.
  • The availability of hand sanitizers must be ensured for customers. Also, they must be placed in all public areas of the premises for the use of guests.
  • Digital payments by customers should be encouraged.
  • Washrooms/restrooms should be sanitized on a regular basis.
  • Installation of physical barriers such as plexiglass screens at counters where interaction with customers occurs.
  • The provision of separate entry and exit points should be encouraged.
  • Minimum interaction with delivery drivers and other drivers should be practiced. Also, the digital mode of documentation is encouraged.
  • CCTV cameras at the accommodation unit must be fully functional.
  • The use of good quality disposable paper napkins should be encouraged.
  • Restaurants should include only cooked food on the menu, while avoiding raw or cold food like salads, etc.
  • All the guest service areas to be cleaned and disinfected before and after every shift.
  • Separate arrangements should be encouraged for solid dishes and all HACCP/ISO/FSSAI standards to be followed for the cleanliness of F&B material and hygiene.
  • All cashiers have been advised to disinfect hands on a regular basis.
  • Daily maintenance of a log of all individual guests, along with their contact information including name, phone number, email, etc.

2. What’s Prohibited?

  • Entry without face masks for customers.
  • Entry to symptomatic customers inside the restaurant.
  • Buffet service.
  • Live entertainment area.
  • Vending and other games, including billiards, darts, and video games.
  • Indoor and outdoor card rooms are prohibited.

3. Arrangements For Pre-Arrival:

  • Customers have been encouraged to make a prior booking with the restaurants to avoid crowding.
  • Restaurants should make proper seating arrangement after taking complete details, keeping the social distancing norms into consideration.
  • Guests are requested not to exceed in pre-informed numbers. They should inform in advance so that proper arrangements can be done.
  • All the customers/guests have been advised to carry face masks, hand gloves, and instant hand wash.
  • All the guests/customers have been advised not to carry any F&B item directly bought from outside. Similar arrangements have been advised for bars and other dining facilities. However, the government has specifically stated that all the COVID-19 protocols should be followed and adhered to, both by the restaurant owners and the customers.

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Manish Khandelwal
Manish Khandelwal

Manish Khandelwal, a travel-tech enthusiast with over a decade of experience in the travel industry. Founder and Editor-in-Chief of, he's passionate about writing.

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