List Of The World’s Best Airlines 2020


The 2020 List Of The World’s Best Airlines Is Out Now

The list of the world’s best airlines for 2020 has been published, and the front-runner at Singapore Airlines this year is Air New Zealand.

The highly anticipated annual Airline Excellence Awards are presented by, an aviation safety and product evaluation website based in Perth, Australia.

When deciding who wins, seven agency editors consider a dozen key factors such as operational safety, passenger ratings, profitability, investment valuation, fleet age and product offerings such as premium economy on long haul flights and seating options in other classes.

Air New Zealand is the number one airline. Apart from last year’s defeat to Singapore Airlines, the airline has won six first places in the last seven years.


However, Singapore Airlines did not slump and took second place with its phenomenal new premier suites and industry-leading catering and wine programs.

“In our analysis, Air New Zealand came out number one in most of our audit criteria, which is an outstanding performance when it’s up against carriers with more resources and scale on this same list of best airlines for 2020,”said Airline Ratings Editor. Chef Geoffrey Thomas.

The airline has propelled relative giants such as Emirates, which has recently introduced brand-new first-class suites as well as new business-class seats, Qatar Airways with its much-praised business-class Qsuites and the recently unveiled Japanese airline ANA Stunning New Cabins in the First and Business Class.

Here you will find all ranking lists. However, this is the full list of the world’s best airlines by for 2020.

  1. Air New Zealand
  2. Singapore Airlines
  3. All Nippon Airways
  4. Qantas
  5. Cathay Pacific
  6. Emirates
  7. Virgin Atlantic
  8. EVA Air
  9. Qatar Airways
  10. Virgin Australia
  11. Lufthansa
  12. Finnair
  13. Japan Airlines
  14. KLM
  15. Korean Airlines
  16. Hawaiian Airlines
  17. British Airways
  18. Alaska Airlines
  19. Delta Air Lines
  20. Etihad Airways

In contrast to previous years, airlines find airlines from America and Europe on this list, since it has been expanded from just 10 entries to 20 seats.

Some surprising inclusions are Cathay Pacific, faced with the hurdles faced by the airline due to social unrest at its Hong Kong hub, and Virgin Atlantic, which is seventh thanks to the introduction of new routes and a new business-class cabin.

Perhaps not surprisingly, Delta has secured a place on the list with outstanding business class suites and a fast growing list of partners. But it only landed in 20th place, possibly due to the complexity (and traffic jumble) of one of the world’s largest aviation companies.

In addition to the overall ranking, also selects individual winners in 13 specific categories. Here are these results.Best First Class: Singapore Airlines once again won the Grand Prix with its new First Class Suites.


Best Business Class: Although Qatar Airways slipped to ninth place in the overall standings, it held its title in the best business class again this year. “It leaves little to chance, and our judges rated it as one of the best overall business-class products they had seen. It sets a standard to which some airlines can only aspire.”

Best Premium Economy: Air New Zealand won this round thanks to comfortable seats and high-quality equipment.

Best economy: Virgin Australia won here thanks to spacious cabins in its Boeing 777 long-haul fleet.

Best Cabin Crew: Virgin Australia took this trophy home for the second year in a row. “Virgin Australia has redefined the travel experience with Economy X, Premium Economy and outstanding Business Class,” said Thomas. “Add to that the cabin crew, which is the best in the world, and another airline that clearly exceeds its weight.”


Best Catering: Qatar Airways has another year in this category thanks to Dine-on-Demand service.

Best Lounges: Qantas Airways remained the champion in this category for another year. “The judges agreed in the airline lounges, which is extraordinary,” said Thomas.

Best in-flight entertainment: Emirates won this category again last year. “Emirates was one of IFE’s pioneers and one of the first to install seat back videos in the business world,” said Thomas. “Today’s IFE platform ICE is in a class of its own.”

Domestic airline of the year: Qantas won the award for best domestic carrier with a call for its premium product for transcontinental traffic aboard the Airbus A330.


The Most Enhanced Airline: The Philippine airline Cebu Pacific took first place in this category as “the global footprint has been expanded through the use of new generation low-emission aircraft,” said Thomas.

Best ultra-low-cost airline: VietJet-based airline VietJet once again received top honors thanks to an “intelligent business plan that allows affordable travel for millions”.

Best long-haul airline: divides this category into regions as follows: Emirates (Middle East / Africa), Cathay Pacific (Asia), Lufthansa (Europe) and Delta (America).

The best low-cost airline: The winners were JetBlue (America), Wizz (Europe), Air Asia / AirAsia X (Asia / Pacific) and Air Arabia (Middle East / Africa).


As with any ranking system, the importance of this system for most airmen depends more on the airlines operating in their home region and their own flight habits.

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Manish Khandelwal
Manish Khandelwal

Manish Khandelwal, a travel-tech enthusiast with over a decade of experience in the travel industry. Founder and Editor-in-Chief of, he's passionate about writing.

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