IRCTC Advisory for cancellation of e-tickets


IRCTC the ticketing body of Indian Railways on Wednesday has issued an advisory for its passengers regarding cancellation of e-tickets.

Indian Railways has suspended all passenger trains, suburban trains till 2400 hours of April 14, 2020, after PM Modi has announced the complete lockdown of India to flight coronavirus.


Doubts have been raised regarding cancellation of e-tickets subsequent to the halting of railway passenger trains. It may be submitted that for trains cancelled by railway in its complete run, refund on e-tickets is full and automatic. In this case, no cancellation exercise is required to be done on the part of the user. If the user cancels his e-ticket in situations of train cancellations, there are chances he may get less refund. Hence passengers are advised not to cancel e-tickets on their own for those trains which have been cancelled by railways. Train cancelled by Railways can be seen on National Train Enquiry System ( NTES ). The refund amount will be credited to the user account used for booking of e-tickets automatically. No charges are deducted by the Railways in case of train cancellation.


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