IRCTC the ticketing body of Indian Railways on Wednesday has issued an advisory for its passengers regarding cancellation of e-tickets.
Indian Railways has suspended all passenger trains, suburban trains till 2400 hours of April 14, 2020, after PM Modi has announced the complete lockdown of India to flight coronavirus.
*ADVICE TO THE PASSENGERS ON CANCELLATION OF E-TICKETS* pic.twitter.com/vKR8dZWjLG— IRCTC (@IRCTCofficial) March 25, 2020
ADVICE TO THE PASSENGERS ON CANCELLATION OF E-TICKETS
Doubts have been raised regarding cancellation of e-tickets subsequent to the halting of railway passenger trains. It may be submitted that for trains cancelled by railway in its complete run, refund on e-tickets is full and automatic. In this case, no cancellation exercise is required to be done on the part of the user. If the user cancels his e-ticket in situations of train cancellations, there are chances he may get less refund. Hence passengers are advised not to cancel e-tickets on their own for those trains which have been cancelled by railways. Train cancelled by Railways can be seen on National Train Enquiry System ( NTES ). The refund amount will be credited to the user account used for booking of e-tickets automatically. No charges are deducted by the Railways in case of train cancellation.
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