Leading low-cost carrier IndiGo has started charging ₹100 from passengers for checking-in at airport counters from today (17th Oct 2020), Time of India reported.
The airline has taken this step in a bid to get more passengers to do web check-in for a contactless travel experience in these pandemic times.
IndiGo has become first Indian carrier to introduce such connivance charges.
With India’s biggest airline (in terms of domestic market share) levying this fee, it is just a matter of time before most other carriers here also do the same.
“IndiGo has introduced a service fee of Rs 100 for check-in at the airport counters from October 17, 2020. We encourage all passengers to web check-in as per government directive, using our website or mobile app.”
“The check-in fee at the airport counters is applicable on all bookings made, starting October 17, 2020. We are committed to taking all precautionary measures for a contactless and hassle-free travel experience for our customers,” IndiGo said in a statement.
“From May 25, only passengers with confirmed web check-in will be allowed to enter an airport terminal, the Civil Aviation Ministry said, and added that there will be no physical check-in at counters,” the SOP released by the government said.
The low-cost carrier said it is committed to taking all precautionary measures for a contactless and hassle-free travel experience for its customers.
Scheduled domestic passenger services resumed in India on May 25 after a gap of two months due to the COVID-19 pandemic.
Scheduled international passenger flights continue to remain suspended in the country since March 23 due to the pandemic.