Budget carrier GoAir has announced an extension of its ticket credit scheme for passengers till April 30, 2021. The ticket credit scheme allows passengers who don’t show up for a flight to use the fare amount on any booking within a year. GoAir had last week said this ticket credit scheme was available for bookings done till April 15, only.
“Even if the customer does not show up between 19th March 2020 and 30th April 2020 (at the airport), GoAir will automatically protect the customer’s ticket and fare for travel on any future date until 30th April 2021,” GoAir said in a press statement.
“In light of the ongoing situation, you might for whatever reason not take your flight. Please don’t worry, GoAir will protect your PNR for a period of one year and you can contact GoAir at any time over the next one year to redeem your ticket on any GoAir flight on any date with no charges* being levied,” GoAir mentioned on its website.
“For new and existing bookings – travel between March 19 and April 30, 2020: GoAir is automatically protecting your ticket and fare for travel up to April 30, 2021, You can use the value of your ticket for travel on a future date and for any GoAir sector. You do not have to call us to do this, your ticket and fare paid is being automatically protected,” the carrier noted.
The carrier further said that you can use its app or website to reschedule all impacted bookings, even if your booking was made through a travel agent or online travel agency.
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- IndiGo – Process for Credit Shell Utilization for Travel Agents
- SpiceJet – Process for Credit Shell Utilization
- GoAir Advisory for Cancellation and Reschedule of Flights
