Go First to Issue Full Refunds After Cancelling All Flights for May 3-5

The airline is facing severe financial issues after grounding more than half of its fleet due to recurring engine issues. The company has also filed for voluntary insolvency resolution proceedings before the National Company Law Tribunal (NCLT), Delhi.

Indian airline Go First, owned by the Wadia group, has announced the cancellation of flights scheduled for May 3rd, 4th and 5th, 2023 due to operational reasons. In a statement, the airline said it “regrets to inform” passengers of the cancellations and apologizes for any inconvenience caused.

The statement further added that passengers who have been affected by the cancellations should contact the customer care centre on 1800 2100 999 or write to [email protected] for assistance.

“Due to operational reasons, GoFirst flights for 3rd, 4th and 5th May 2023 have been cancelled. We sincerely apologise to our loyal customers. Please visit https://bit.ly/42ab9la for more information. We assure that we’ll be back with more information soon.”

said the airline in a Tweet.
Go First Cancelled All Flights

Full Refund for Passengers

As per the statement issued by the airline, full refunds will be issued to passengers through the original mode of payment shortly. The airline also acknowledged that the cancellations might have disrupted passengers’ plans and that it is committed to providing all possible assistance.


DGCA Issues Show Cause Notice

The Directorate General of Civil Aviation (DGCA), Govt of India has issued a show cause notice to Go First, alleging that the airline failed to provide prior information about the cancellation of flights for May 3, 4 and 5.

The notice has asked Go First to submit details of the steps taken to address the inconvenience caused to passengers who were booked to fly on these days.

Engine Supply Issues with Pratt & Whitney

Go First is facing serious financial difficulties as it has grounded more than half of its fleet due to recurrent issues and a non-supply of engines from Pratt & Whitney, which powers its Airbus A320 neo aircraft. The airline’s cash flow has been severely hit, and it is seeking a strategic investor to help it through the crisis.

Pending dues from oil marketing companies have also contributed to the airline’s financial problems. The airline is currently on a “cash and carry” mode, meaning it has to pay daily for the number of flights it wants to operate. If non-payment occurs, vendors can stop business, according to an official from an oil marketing company.


Go First Files For Voluntary Insolvency

Go First has filed a lawsuit against Pratt & Whitney in Delaware federal court, seeking enforcement of an arbitral award that requires the engine maker to provide the airline with engines. Failure to do so could result in the airline shutting down.

The budget carrier has also filed an application for voluntary insolvency resolution proceedings before the National Company Law Tribunal (NCLT), Delhi.”

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Manish Khandelwal
Manish Khandelwal

Manish Khandelwal, a travel-tech enthusiast with over a decade of experience in the travel industry. Founder and Editor-in-Chief of Travelobiz.com, he's passionate about writing.

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