Dubai Launches New AI System to Renew Visas and Residency Permits Faster

Dubai residents can now renew their visas in just minutes, thanks to the General Directorate of Residency and Foreigners Affairs (GDRFA) launching its new AI-powered digital platform, ‘Salama.’ This innovative system streamlines visa renewals, eliminating paperwork and long wait times.

Instant Visa Renewals

Imagine renewing your family’s residency visas in mere minutes. “Salama” makes this a reality. This innovative platform leverages artificial intelligence to streamline the entire process, cutting down visa renewal times from hours to just one or two minutes, provided all your documents are in order.  

How Does ‘Salama’ Work?

Effortless Login and AI Recognition: Upon logging in, the platform’s AI instantly recognizes your details, displays your dependents’ visa status, and highlights expiration dates.  

Simplified Renewal Process: Choose your renewal duration, and the system instantly processes your request.

Digital Document Download: Download your updated residency visa document directly from the platform, eliminating the need for physical paperwork.

Key Benefits for Dubai Residents

• Reduced Renewal Time: From hours to minutes, saving valuable time.
• Elimination of Paperwork: Streamlined digital process, reducing environmental impact.
• Increased Convenience: Renew visas from the comfort of your home.
• Enhanced User Experience: User-friendly interface with clear instructions.

Salama: The Future of Residency Services

Ghaleb Abdullah Mohammed Hassan Al-Majid, Director of the Data Science and Artificial Intelligence Department, highlighted the platform’s focus on resident visa renewals and cancellations in its initial phase. Future plans include expanding services to visitors, tourists, and other GDRFA offerings.

Business Renewals and Future Expansion

Businesses will soon benefit from ‘Salama’ as well. The GDRFA plans to integrate the service into smart channels and the GDRFA DXP application in upcoming phases, ensuring continuous evolution with AI and technological advancements.

Dubai’s Commitment to Digital Transformation

Lieutenant General Mohammed Ahmed Al Marri, General Director of GDRFA Dubai, emphasized the platform’s role in redefining the customer experience and enhancing government performance. “Salama” reflects Dubai’s dedication to adopting cutting-edge technologies to improve the quality of life.

Traveller’s Insight

For tourists planning long stays with family, or expats making the move to Dubai, this new platform offers a glimpse into the efficiency of Dubai’s government services. This advancement will allow residents to spend more time enjoying the many attractions of Dubai, and less time waiting in lines.