The Delhi Metro has resumed operation to the Pre-COVID level and starts all lines with normal timing of the operation from 6 am to 11 pm from today (September 12)
The Delhi Metro Rail Corporation (DMRC) resumed its services on September 7 in a phase-wise manner. On September 12, the gradual opening will be completed with the reopening of the Airport Express line.
On Sundays (starting from September 20) the services will commence at 8 am from all such sections which had this practice in vogue before the lockdown also.
However, DMRC added that the metro operations will start at 6 am on this Sunday, 13 September, as a part of the graded opening.
“With the resumption of service on the Airport Express Line, all lines of the Delhi Metro network are now open! Remember to follow the guidelines when traveling. #MetroBackOnTrack” DMRC Twitted:
With the resumption of service on the Airport Express Line, all lines of the Delhi Metro network are now open! Remember to follow the guidelines when travelling. #MetroBackOnTrack pic.twitter.com/e9BsAS9A9B— Delhi Metro Rail Corporation (@OfficialDMRC) September 12, 2020
DMRC Reopened Delhi Metro In A Phased Manner:
- In the first stage, on 7th September DMRC started its operation on Yellow Line and Rapid Metro in Gurugram. The timing was 7 am to 11 am and 4 pm to 8 pm.
- On September 9, Blue Line and Pink Line resumed their services. The morning and evening time schedule remained the same.
- On September 10, Red Line, Green Line, Violet Line resumed services according to the stipulated timing.
- In stage two, Magenta Line and Grey Line resumed operations from September 11. Two hours extra have been added in this stage. The morning time is between 7 am and 1 pm. The evening running time is from 4 pm to 10 pm.
- In stage three, which will begin from tomorrow, all lines will be operational from 6 am to 11 pm.
SOPs For Travel In Delhi Metro
1) Use only earmarked gates: To maintain order and regulate the flow of passengers with social distancing norms, only one or two gates are kept open for passengers to get on and off at a train station. Therefore, passengers are advised to check the designated gate number/location on the DMRC website in a good time.
2) Compliance with new standards: Apart from regular employees at the train stations, DMRC has also dispatched around 1000 officials/employees via the line (s) / network to support and guide passengers in the course of the new standards of underground travel to lead.
3) Train Regulation: While DMRC makes every effort to provide a continuous and seamless travel experience for its passengers, the carrying capacity of a train is drastically reduced to around 20% of the time before the lockdown due to social distancing norms.
It will be a challenge to regulate the passengers who can go to a train station with expectations of a travel experience before the subway closes. In this changed scenario, it is therefore recommended to the public: –
- Avoid unnecessary travel as much as possible. Try to postpone travel times for office/home / other work as much as possible so that the carrying capacity offered by new standards can be properly used by creating a travel pattern where people don’t just come to the office in the mornings or during peak hours Rush station.
- To prevent overcrowding of trains/stations, there may be situations where DMRC may need to start certain empty trains from the terminus or short-loop some trains to manage the crowded zones on a certain route/section.
- Travel time is also increased by 10 to 20 seconds at boarding and disembarking stations to ensure social distancing. This can also increase the total travel time of a trip by a few minutes. With these factors in mind, passengers are advised to allow around 15 to 30 minutes of extra time for each journey in order to be on time to their desired destinations.
- The use of the “AarogyaSetu” app with regular health updates is advisable for commuters with smartphones.
4) Cashless Transactions: Be a smart passenger and take your smart card with you as you head towards the metro. It’s contactless, easily rechargeable via online modes, and offers a discount of up to 20% on every trip. Tokens are not available at the stations for the time being as they require a frequent user interface for travel transactions and pose a risk of coronavirus infection.
5) No service in security zones: As the Delhi Metro operates in Delhi-NCR, no services are offered for those stations that fall under the security zones in any of the states for a certain day.
6) Volunteers in civil defense/antigen testing of staff: For better management of the crowd on / outside of stations, DMRC is also in contact with the authorities to provide around 1000 volunteers in civil defense. A number of key stations have also been identified where law enforcement agencies such as the local police, etc., are deployed to oversee the legal and regulatory situation outside of vulnerable areas. In addition, an application was made to the authorities to arrange for the antigen tests to be carried out by around 15,000 DMRC employees, who are now involved with the public all day long. This will go a long way towards ensuring a COVID-free atmosphere when performing the services.
7) Travel Light: It is recommended that the public travel with minimal luggage and avoid bringing any metallic items to speed up browsing at entry points. Only keep pocket-sized hand sanitizer if you have one while traveling. For safety reasons, hand sanitizers are not permitted to exceed 30 ml.