Delhi Airport Introduces Self-Baggage Drop for Smooth Check-in Process

To ensure a smooth and secure journey, travellers are required to complete certain procedures set by their respective airlines. One such essential step before boarding a flight is the baggage check-in process.

Recognizing the need to simplify and expedite this procedure, Delhi Airport Delhi’s Indira Gandhi International Airport on Monday announced the launch of a Self Baggage Drop (SBD) facility at its Terminal 3.

Self Baggage Drop at Delhi Airport

According to the Delhi International Airport Ltd (DIAL), the Self Baggage Drop (SBD) facility aims to streamline the baggage drop-off process, reducing waiting times by approximately 15-20 minutes and enhancing the overall airport experience for travellers.

With the capacity to handle up to three passengers per minute, the SBD facility significantly reduces the time spent processing baggage at traditional check-in counters.

Delhi Airport has installed 14 self-baggage drop machines, including 12 fully automated and two hybrid devices, ensuring a seamless travel experience for passengers.

How to Use the Self-Baggage Drop Service

The self-baggage drop service follows a simple and efficient two-step process:

Step 1: Generate your boarding pass and baggage tags at the Self Check-In kiosk. Attach the baggage tag securely to your luggage.

Step 2: Proceed to the SBD facility, where you can scan your boarding pass, declare that your luggage does not contain prohibited or dangerous items, and load your baggage onto the designated belt.

Once these steps are completed, your baggage will be automatically transferred to the sorting area and subsequently loaded onto the aircraft. It’s important to note that separate registration is not required to utilize this facility.

Location of the Self-Baggage Facility Counter

The self-baggage drop facility is conveniently situated at Check-in Row-P of Terminal-3.

Eligibility for the Self-Baggage Drop Service

Currently, the self-baggage drop service is available for Indigo passengers. However, in the near future, five other airlines, including Air India, Vistara, Air France, KLM Royal Dutch Airlines, and British Airways, are expected to offer this facility to their passengers.

Furthermore, after successful testing, the self-baggage drop service will be extended to international travellers as well.

Bottomline

In conclusion, Delhi Airport is dedicated to enhancing the flyer experience, as exemplified by the introduction of the Self-Baggage Drop service. By implementing this innovative solution, the airport demonstrates its commitment to innovation and its efforts to expedite and simplify the check-in process, ensuring convenience and efficiency for passengers.