Airlines To Give Credit On Cancellation, Says Aviation Secretary

India’s aviation ministry is pursuing airlines to issue credit points for cancelled tickets if they are unable to return funds so that customers can reschedule their trips, said Aviation Secretary Prabhdeep Singh Kharola in a press conference today.

Air India is already issuing credit that can be used later on, he said.

This comes after the ministry has already asked airlines to waive cancellation

Highlights

• Pursuing airlines to issue credit for ticket cancellation if not cash, so that customers can reschedule their trip.
• Have already asked airlines to wave off cancellation changes.
• Air India is already issuing credits that can be used later on.
• The government has to examine conditions in other countries before resuming international flights.
• Airlines should start bookings from April 15.
• It is up to the airlines to take the decision if they want to start bookings post 15 April.
• If the lockdown is lifted, they can fly, but if it’s extended then they will have to cancel the flights.

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