AirAsia India launches ‘door-to-door baggage service’ in 3 metros

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AirAsia India has started a “safe door-to-door baggage service” in Bengaluru, New Delhi and Hyderabad that will give passengers an option for doorstep baggage pick up from origin city and delivery at destination city. Called “FlyPorter”, the facility will allow passengers to travel without baggage.

The service initially starts at price of Rs 500 for one-way delivery, this means, if the passenger wants end-to-end service, where baggage is taken from home and then delivered to the address in the destination city, he or she will have to shell out Rs 1,000.

 This service is currently available in Bengaluru, New Delhi and Hyderabad as part of the first phase of launch with Mumbai coming shortly as well, as said the airline.

“The Covid-19 pandemic has created a paradigm shift in travel and service industries.… While touchless and contactless check-in and boarding has ensured that guests feel safe while opting for air travel, AirAsia India’s FlyPorter service now introduces a more safe, stringent and hassle-free way to transport your baggage as well.

“An industry first, the door to door baggage delivery service entails FlyPorter picking the baggage from the guests’ home and delivering it at their doorstep,” the airline said in a statement.

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This industry-first introduction of our FlyPorter service is designed to ensure that guests can travel without worrying about their baggage with a doorstep to doorstep delivery model, according to Ankur Garg, chief commercial officer of AirAsia India.

He further added, “AirAsia has always been a pioneer in using technology to transform air travel and we are hopeful that our guests will benefit from this unique service.”

  • “The AirAsia Flyporter service can be availed up to 24 hours prior to the departure of the flight.
  • It also includes an insurance of Rs 5,000 per baggage item for the contents and container.
  • (As part of this move) all bags are disinfected at the warehouse and packed in double layered packing materials to ensure utmost safety and hygiene and executives are screened regularly and use adequate personal protective equipment,” the airline said.

Delivery vehicles are disinfected regularly and delivery executives follow strict social distancing procedures, as per the Airline.


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