Air India and Vistara Merger Set for November 12: Key Dates and Customer Updates

The long-awaited merger between Vistara and Air India is on track to be finalized on November 12, 2024. This significant development follows the Indian government’s recent approval of foreign direct investment (FDI) from Singapore Airlines (SIA) as part of the merger process.

Air India And Vistara Merger

Starting September 3, 2024, customers will no longer be able to book Vistara flights for travel after November 12, 2024. From that date, Air India will operate all Vistara aircraft under its brand. Customers will need to book these routes through Air India’s website.

Key Dates and Transition Details

• Effective Date: Starting September 3, 2024, customers will no longer be able to book Vistara flights for travel on or after November 12, 2024.
• Flight Transition: All Vistara aircraft will operate under the Air India brand. Bookings for these routes will be redirected to Air India’s website.
• Operational Continuity: Vistara will continue normal operations and accept bookings until November 11, 2024.

Both airlines have assured customers of a smooth transition and have committed to providing comprehensive support. FAQs and guidance are available on Vistara’s website.

Enhanced Travel Experience

Vinod Kannan, CEO of Vistara, emphasized that the Vistara and Air India merger will offer customers more choices, a larger fleet, and an enhanced travel experience. Campbell Wilson, CEO of Air India, highlighted the collaborative efforts to ensure a seamless integration of services, staff, and customer care.

A Global Aviation Giant

The merger, first announced in November 2022, will create one of the world’s largest airline groups. It is seen as a strategic move to bolster Air India’s position in the global aviation market.

Singapore Airlines’ Stake

With clearance from the Indian government, Singapore Airlines will acquire a 25.1 per cent stake in the newly enlarged Air India. Tata Group and Singapore Airlines, which currently own Vistara as a 51:49 joint venture, will integrate Vistara into Air India, solidifying the merger by the end of this year.

Enhanced Services and Customer Benefits

The merger will significantly impact the Indian aviation sector, positioning Air India as a dominant player both domestically and internationally. Customers can anticipate:

• Expanded Services: A broader range of services and enhanced connectivity.
• Unified Loyalty Program: A single loyalty program for an improved travel experience.
• Competitive Pricing: Optimized operations and cost reductions leading to competitive pricing.

For ongoing updates about travel-related services, customers should check the airlines’ websites, social media channels, and email notifications.

The merger promises to reshape the aviation landscape in India, leveraging synergies to enhance operational efficiency and service quality in a highly competitive market.