After a 20-year-old working relationship, Air India has exits Sabre GDS and stopped distributing its content through Sabre GDS. Commenting on this, Kristin Hays, Vice President – Global Communications, Sabre, said, “After a successful 20-year relationship, Air India has decided to discontinue distributing its content through the Sabre GDS. Consequently, Air India content is no longer available to Sabre-connected travel agencies, effective today.
“We are very disappointed that Air India decided to withdraw from Sabre. We believe that access to Sabre’s global network of travel agencies provides great value to Air India. We have worked with Air India for the better part of a year to reach a new agreement, in anticipation of the existing contract expiring and after receiving a termination notice from the carrier. Unfortunately, after extensive negotiations, we have been unable to come to a new agreement.”
Hays said that the Sabre teams will continue to work with Air India to finalise an agreement that meets the needs of both parties and travel buyers. “Sabre remains committed to GDS agreements that meet our airline customers’ unique needs while also balancing the needs of the travel buyers who rely on Sabre for robust travel content.”
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